Innovation · Learning · Organisational development

When innovation is not creating the value you need

Innovation involves developing and putting new solutions into use to create value. Innovation capability is the organisation's ability to do that repeatedly, including under uncertainty.

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From intent to value

Capability Architecture starts with intent, success and value, not with roles, skills or technology. Only when the required shared capability is clear do we explore the conditions needed to build it.

  1. 01

    Intent

    What do you want to change, and why?

  2. 02

    Success

    How will you know you have succeeded?

  3. 03

    Value

    What value should be created, and for whom?

  4. 04

    Shared capability

    What must the organisation become able to do together?

Then the analysis goes deeper into work, roles, skills, job architecture, strategic workforce planning, technologies, mandates and leadership. Continuous feedback follows both capability and the value actually created. What we learn informs the direction.

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Strengthen the conditions for innovation

Initiatives, partnerships and experiments can be valuable. Yet the learning often stays with the people involved without influencing the rest of the organisation.

Innovation capability involves handling uncertainty, testing assumptions and using what you learn to make decisions and develop the organisation. Deana's work connects with the ISO 56000 family for innovation management, which provides a shared language for innovation and its organisational conditions.

Give learning a direction

Be clear about which problems are worth exploring, who can decide, and how experiments can improve ways of working and offers. Leadership and governance need to support learning without letting go of responsibility for outcomes.

  • A clear direction grounded in real needs
  • Authority to experiment and decisions that account for uncertainty
  • Learning shared and used across the organisation
  • A clear connection between experiments and value
A question for the whole organisation

Innovation concerns strategy, operations, people and partners. Deana helps leaders see which conditions need to improve for learning and initiatives to matter in everyday work.

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Frequently asked questions

How is innovation capability different from innovation activity?

Activity is what the organisation does, such as experiments or idea generation. Capability is the ability to learn, decide and create value repeatedly, even when conditions are uncertain.

Is this a method for generating more ideas?

The work goes beyond ideas. It addresses direction, decisions, learning and the conditions for implementing ideas that matter to the organisation.

Is this relevant to the public sector?

Yes. It can help public organisations develop capability and collaboration around complex needs, starting with their mission and responsibilities.

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